We apologize for all the sudden broken links. We are completely redesigning the whole website.
What is DIS?
DIS is an electronic repair/design firm that specializes in component level repair of all types of industrial electronics as well as many older pneumatic instruments.
We have been at this same location now for well over twenty years. We started as a small shop that specialized in certain brands because we use to be the West Coast Service Center for them. Today we do still specialize on their products, but have expanded based on our customer needs. We will provide a link soon to more specific details.
As our name implies, DIS will save you thousands of dollars when compared to manufacturer's replacement/repair costs as well as most (If not all) other repair facilities.
We base our repair quotes on what the instrument requires, not it's MSRP value. So, a small problem has a small cost, regardless if the unit costs 100's or 1,000's of dollars*.
* Please be aware that all instruments fatigue with age. So, most times a standard rebuild procedure is required on-top of just fixing the immediate problem. This is the only way we can provide a standard warranty on all of our repair/rebuilt units.
What makes DIS different from others?
We are confident that you will be hard pressed to find another repair facility that offers what we provide as standard service. For Example:
Usually within 24 to 48 hours of being received, your item is analyzed, evaluated and quoted.
We provide a cost free evaluation for all repairs.
Upon receipt of the approved quotation, the unit is completely dismantled, cleaned, rebuilt and tested against last known factory specifications. We do all the work in-house. Nothing is sent out to be rebuilt UNLESS it is stated at the beginning on the repair quote.
Most repairs are completed (subject to parts availability) within a ten business day time frame, and most are processed faster. We can usually meet almost all scheduling needs. Just let us know at time of approval and we will do our best to accommodate that need.*
* A rushed repair with inadequate testing time may result in premature failure which nobody wants. So please be aware of that possibility if you cannot allow us at least two-days to complete your repair.
All repairs are time tested using environmental chambers and (when applicable) tested under full load conditions. This is crucial to determine if the product is ready to be returned to service.
We have our own exclusively designed automated testing equipment that has made repairs faster, cheaper, with a quality equal to or even better than new in some cases.
We go beyond the repair itself. Keeping records of the repair insures an accurate history of any difficulties that may indicate a problem elsewhere in the control system. If a condition exists, we will provide suggestions to a solution to solve the real problem.
We are so confident that you will be satisfied, that we will offer a standard 1-year/pro-rated 2-year warranty against defects on approved repairs and offer the client an unconditional 100% satisfaction guarantee.
Why should I choose DIS?
We are a well known "go to facility" when the factory informs you that the instrument you have in "no longer supported" We have been supporting "outdated" equipment at this facility for over twenty years. So if you have a chart recorder, video recorder, controller, flow meter, transmitter or any other equipment (obsolete or current), email us or give us a call and we will see if we can keep your product going for years to come.
Our business has been specializing on rebuilding instrumentation with the care that is rarely seen in this business. We do not just fix the original problem, we rebuild the equipment to the same specifications of when it was new. Our proprietary testing equipment can find potential problems before they actually fail. This is why we can offer a 2-year warranty on our repairs. The best answer would be to ask one of our clients. If you know someone who is doing business with us, we encourage you to ask them whether they would recommend us. Word of mouth has been the best seller of our services. If you do not know any of our clients, we would encourage you to simply try us and decide for yourself. If you are not 100% satisfied with our services, we will refund your repair costs with no obligations.
Does DIS buy instruments?
Yes... We also provide in-house credit or pay cash for almost all of your unused instrumentation equipment. We do have particular units of interest and I will be providing a link to those desired units shortly. Contact us for a credit or cash quote and we will email or fax you our value offer. A perfect way to get cash for that old equipment that is just wasting space in your parts room.